Rise & Refine Fitness LLC Last Updated: 08/01/2026

Rise & Refine Fitness LLC ("Company," "We," "Us," or "Our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including via SMS text messaging.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Use of our Service is also governed by our Terms & Conditions

1. Who We Are

Company: Rise & Refine Fitness LLC Address: 14151 Nautica CT, Naples FL 34114 Phone: (805) 624-1062 Email: [email protected]

2. Information We Collect

We may collect the following information when you interact with our website or services:

Name

Email address

Phone number

Address, city, state, ZIP/postal code (where applicable)

Information you submit through contact forms, coaching applications, consultation requests, or SMS opt-ins

Usage data (IP address, browser type, device information, pages visited, time spent on our site) collected automatically through cookies and similar technologies

We collect this information when you fill out a form on our website, request a consultation or coaching session, opt in to receive SMS or email communications, or otherwise interact with our services and programs.

3. How We Use Your Information

We use the information we collect to:

Provide, manage, and improve our fitness coaching, nutrition guidance, and accountability programs

Schedule and confirm consultations, appointments, and coaching sessions

Send appointment confirmations, coaching reminders, program updates, onboarding information, and check-in notifications

Respond to inquiries and provide customer support

Send occasional promotional offers and event invitations related to our coaching services, where you have consented to receive them

Maintain the security and integrity of our website and services

4. SMS/Text Messaging Program

By providing your phone number and opting in, you consent to receive SMS text messages from Rise & Refine Fitness LLC related to appointment confirmations, coaching reminders, program updates, onboarding information, check-in notifications, and occasional promotional offers.

Message frequency varies depending on your interactions with our services, including scheduled appointments, active coaching programs, and promotional campaigns.

Message and data rates may apply. For questions about your text or data plan, please contact your wireless carrier.

Carriers are not liable for delayed or undelivered messages.

You may opt out of SMS messages at any time by replying STOP to any message. After you reply STOP, we will send a confirmation message that you have been unsubscribed, and you will no longer receive SMS messages from us. To rejoin, simply opt in again the same way you did initially.

For help, reply HELP to any message, or contact us directly at [email protected] or (805) 624-1062

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No Sharing of Mobile Opt-In Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services necessary to deliver our SMS program.

5. How We Share Information

We do not sell or rent your personal information to third parties.

We may share information with:

Service providers who support our business operations, such as scheduling platforms, customer support tools, email delivery services, and SMS/text messaging aggregators and carriers — solely to help us deliver our services to you.

Law enforcement or regulators where required by law or in response to valid legal process.

A successor entity in the event of a merger, acquisition, or sale of business assets, in which case we will provide notice before your information is transferred to a different privacy policy.

As noted above, SMS opt-in data and consent are never shared with third parties for their own marketing purposes.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings, though some features of our website may not function properly if you do so.

7. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While no method of transmission or storage is 100% secure, we take commercially reasonable steps to safeguard your data.

8. Children's Privacy

Our Service is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we may have collected information from a child under 13, please contact us at [email protected].

9. Your Rights & Choices

You may:

Opt out of SMS communications at any time by replying STOP

Opt out of marketing emails by using the unsubscribe link in any email we send

Request access to, correction of, or deletion of your personal information by contacting us at [email protected]

10. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy practices, or policies of any third-party sites. We encourage you to review the privacy policy of any site you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Rise & Refine Fitness LLC 14151 Nautica CT, Naples FL 34114 Phone: (805) 624-1062 Email: [email protected]